GDPR

Nowhere Networks is a Swedish fast-growing innovative high-tech company that develops its own cost-effective radio-based broadband solution for the shipping industry.

GDPR & Privacy statement

At Nowhere Networks (Ntrakker AB), we understand privacy is an important issue and we are committed to ensure your privacy is protected. We are required to process personal data in order to offer the best possible service to our customers and in carrying out our business activities. This Privacy statement applies to information we collect when you use our services and visit our websites.

Rights in relation to your personal data

All business that handle personal data must comply with the General Data Protection Regulation (GDPR). Among other things, GDPR means we have to follow the fundamental principles, ensure that the data processing has a lawful ground and inform you about how we handle your personal data. An example being this privacy statement. As a data subject you have a number of rights relating to your personal data and what happens to it. Among other things, you have the following rights.

Your rights

  • The right to access your personal data held by us
  • Given information as to how your personal data is processed
  • If the personal data we hold about you is incorrect, require us to correct any mistakes in your personal data
  • Require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it
  • You can also ask us to restrict the use of your personal data
  • You have the right to object to the processing of your data if your information is processed for the purposes of direct marketing
  • Object at any time to processing of your personal data for direct marketing purposes

You can read more about your rights and GDPR in general on the Swedish Authority for Privacy Protection website https://www.imy.se/en/

The personal data we process may include

  • Contact details (e.g. full name, address, postcode, country, city, phone number, email address)
  • Account details (username)

If you are using a mobile device/laptop/computer and connect to our “Onboard services” on ships (e.g. logging onto WIFI via us)

  • Browser information
  • Site information or other device identifier based on your IP address
  • Operating system and platform

We collect your personal data directly from you when you use our services, website or
contact us. The data we process about you is provided to us directly from you. We may also collect information from you in other ways such as during technical support contacts or via third parties.

We will never sell any of your personal data to a third party. In order to give you the best service and to carry out our business activities we may share your data with suppliers and data processers who work on our behalf. Before sharing data with suppliers who works on our behalf we enter adequate documents, e.g. data processing agreements and has safeguards on place.

We do not transfer your data outside the UK or EU.

The lawful grounds for processing your data are contractual arrangements (for instance to provide the service, manage your appointment, support, creating an account), consent (e.g. newsletters, marketing promotions and offers which you at any time can opt out/cancel),
legitimate interest (developing our services to improve your experience) and legal obligation (when laws and rules oblige us to process and retain certain personal data in our activities, e.g. financial documents).

Your data is protected by strategies, controls (encryption, passwords) and only accessible by co-workers who need it to carry out their work job responsibilities.

Retention of your personal data

We will only process and store your personal data for as long as is necessary for the purposes for which they were gathered. The data will be stored for as long as your data is required to fulfill our purposes, to handle/establish legal claims or when required by law. Thus the retention periods will vary depending on the type of the data we are processing.

Cookies

To make the website and services work properly, we sometimes place small data files called cookies on your device. Most websites for your information do this.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, thus you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Our website use cookies to:
– Remember you are logged in to the website

A number of our pages use third-party cookies to:
– Provide you with embedded content, e.g. Google maps map

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, however in doing so some features of the site or service may not work as intended.

The cookie-related information is not used to identify you personally, and we do not use it for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org.
You can delete all cookies that are already on your device/computer and you can set most browsers to prevent them from being placed. If you do this you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Contact

If you have any questions about this Privacy Statement or your rights under it, please contact us at info@nowherenetworks.com or Ranhammarsvägen 20 C, 168 67 Bromma, Sweden.

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